Refund policy

Refunds

We want you (and your pup) to be happy. If something isn’t right, please reach out within 14 days of delivery at woof@allgoodpups.com and we’ll make it right.

Because our products are considered personal-care items, we’re unable to accept opened or used products for return.

If your order arrived damaged or defective, please contact us with a photo and we’ll send a replacement or issue a refund right away.

Unopened items may be returned within 30 days of delivery for a full refund (minus shipping).

Refunds are processed to your original payment method within 5–7 business days once we receive your return.

Questions?
Email woof@allgoodpups.com — we’ll help however we can.